These terms govern accounts, subscriptions, and use of Counseling in Space. Please read the subscription, cancellation, and liability sections before you agree. Nothing in these terms takes away consumer rights that applicable law does not allow you to waive.

1. Your agreement with us

Counseling in Space is operated by Camus LLC, a Wisconsin limited liability company (“we,” “us,” or “our”). The “Service” means counselinginspace.com, its study platform, and the study materials and features we provide through them. “You” means the person accepting these terms or, where an authorized representative purchases for an organization, that organization.

These terms form an agreement when you affirmatively accept them during account creation, checkout, or another acceptance step we provide. If you do not agree, do not create an account, purchase a subscription, or use account-only features. A purchaser acting for an organization must have authority to bind it. Each learner must use their own account.

Our Privacy policy explains how we handle personal information; accepting these terms is not consent to unrelated marketing or optional data uses. An order's specific price, billing interval, and expressly promised benefits control over a conflicting general description here. A separately signed organization agreement controls to the extent it expressly overrides these terms.

2. Educational use and exam results

Counseling in Space is an independent exam-preparation resource for the National Clinical Mental Health Counseling Examination (NCMHCE). We are not affiliated with, endorsed by, or sponsored by the National Board for Certified Counselors (NBCC), the exam administrator, or any licensing board. References to their names and trademarks identify the exam and its published requirements; they do not imply sponsorship.

Our cases are fictional educational scenarios. Materials may simplify complex situations and can contain errors or become outdated. They are not actual or recalled secure exam questions. The Service does not provide psychotherapy, diagnosis, treatment, clinical supervision, legal advice, a professional credential, or continuing-education credit unless a specific offering expressly states otherwise. No therapist–client, supervisor–supervisee, or other professional advisory relationship is created.

Do not use a practice answer as the basis for care of a real person. Clinical decisions require your own professional judgment, appropriate supervision, current authoritative sources, and compliance with applicable law and professional standards. Do not upload information identifying real clients, patients, students, or other people receiving services.

We do not guarantee that you will pass an exam, earn a particular score, obtain a license or job, or achieve a clinical outcome. Practice scores, readiness indicators, domain estimates, and study recommendations are study aids, not validated predictions of your official result. You are responsible for verifying eligibility, deadlines, current exam specifications, accommodations, and licensing requirements directly with the relevant authorities. Exam fees, registration, and scheduling are not included.

3. Accounts and eligibility

You must be at least 18 and able to enter a binding agreement to create an account or subscribe. Give us accurate information, keep your email address current, and use a secure password. Accounts and individual subscriptions are for one person and may not be shared, sold, or transferred without our written permission.

Notify us promptly if you suspect unauthorized access. You are responsible for activity you authorize and for keeping your credentials secure; this does not make you responsible for unauthorized activity caused by our breach of duties under applicable law. We may use reasonable verification to protect an account or resolve a billing request. Organization purchases do not permit one seat to be used concurrently by multiple learners.

4. Content license and ownership

Subject to these terms and any required payment, we give you a limited, personal, nonexclusive, nontransferable license to access the features made available to you for your own study. This is a license to use the Service, not a sale of its content or software. Paid access lasts for the purchased period. A subscription does not include permanent downloads, source code, resale rights, or the right to teach, distribute, or sublicense our materials unless we expressly authorize it.

We or our licensors retain the rights in our original questions, cases, explanations, videos, illustrations, software, compilations, branding, and designs. Third-party materials and marks remain the property of their respective owners. You may make personal study notes and use downloads or print functions we expressly provide for their stated purposes. Other copying, translation, adaptation, distribution, public display, or commercial exploitation requires permission unless applicable law allows it.

Nothing here restricts fair use, accessibility rights, other uses protected by law, or honest reviews. A permitted review does not authorize redistribution of the question bank or other substantial protected content.

5. Prohibited conduct

You may not:

• Share accounts, sell access, publish answer keys, redistribute course materials, or use our content to build a competing question bank or service without permission.
• Scrape or systematically extract content; use bots or automated account creation; or use our protected materials to train, fine-tune, or populate an AI model, dataset, or retrieval service without permission, except to the extent applicable law expressly protects that use.
• Bypass access restrictions, probe systems without authorization, interfere with the Service, introduce malicious code, or reverse engineer software except where a nonwaivable legal right permits it.
• Submit unlawful, infringing, abusive, or confidential third-party material; impersonate someone; misuse payment information; or knowingly make fraudulent payment claims.
• Use the Service to obtain, share, reconstruct, or distribute confidential exam content, or violate an exam provider’s security rules.

Ordinary use of assistive technology is permitted. These restrictions do not prevent good-faith security reports, lawful complaints, legitimate payment disputes, or honest criticism.

6. Your notes, messages, and feedback

You keep your rights in notes, messages, and other material you provide. You grant us only the rights needed to store, process, display, back up, and transmit that material to operate and secure the Service for you, respond to your requests, and meet legal obligations, consistent with the Privacy policy. You must have the right to provide it.

If you voluntarily send product suggestions, you permit us to use the suggestions to improve the Service without compensation. This permission does not transfer ownership of your reviews, authorize publishing your name or testimonial, or override our privacy commitments. Do not submit sensitive personal information in study notes or feedback. Keep a separate copy of any notes you cannot afford to lose; export features may vary.

7. Subscriptions and automatic renewal

Subscriptions renew automatically until canceled. Current individual plans are $29 USD every week, $79 USD every month, or $199 USD every three calendar months. All three are recurring plans. The three-month price is charged as one $199 payment, not three monthly installments. Any applicable taxes and the total payable are disclosed at checkout. Your bank may impose currency-conversion or other charges that we do not set.

Before payment, checkout identifies the selected plan, charge, interval, and cancellation terms. By expressly accepting the renewal terms and completing the purchase, you authorize the initial charge and subsequent recurring charges to your selected payment method until you cancel. Creating a free account alone does not authorize a charge. The charge and subscription confirmation establish the billing schedule; calendar-month renewals are not necessarily 30 or 90 days apart.

Payments are processed through Stripe. Keep your payment method current. If an authorized payment fails, payment retries may occur and paid access may be restricted while the amount remains unpaid. A failed payment, a lost card, or stopping use of the Service is not a cancellation request. We will not impose an undisclosed cancellation fee or minimum commitment.

A free sample is not a trial subscription. Promotional terms apply only if stated in the offer. A promised founding-member price remains subject to the price-lock terms shown when purchased; these terms do not revoke that promise. Organization pricing and seat arrangements require the applicable order or written agreement.

8. Cancellation, refunds, and billing problems

Cancel future renewals online through Manage subscription, also available from Settings → Membership. Complete cancellation before the next renewal charge to stop that charge. Cancellation normally takes effect at the end of the paid period, and access continues through that period. Review the confirmation and access-end date in your subscription settings.

If you cannot sign in or use the cancellation controls, email contact@counselinginspace.com with the email associated with your account and a request to cancel. We will process a clear cancellation request promptly and correct a charge caused by our delay in handling a request received before renewal. Do not send your password or full payment-card number.

Payments for the current billing period are nonrefundable, and we do not normally issue prorated refunds or credits for unused time. Canceling stops future renewals; it does not ordinarily reverse a completed charge. Forgetting to cancel, not using the Service, passing or failing an exam, or changing your exam date does not by itself create a refund entitlement. The exceptions below always apply.

Any no-refund provision is subject to mandatory cancellation, withdrawal, refund, and digital-service rights where you live and to any specific written guarantee we give you. It does not exclude refunds for duplicate charges, unauthorized charges, our billing errors, or remedies required for a service we fail to provide. Where a jurisdiction requires express consent to immediate digital delivery or acknowledgment about a withdrawal right, these terms alone do not supply that consent or acknowledgment.

Please report billing problems promptly so we can investigate. Contacting us first is encouraged, not a condition of exercising rights with your bank, card issuer, payment provider, regulator, or court. No shortened dispute deadline in these terms replaces a legal deadline.

9. Changes to plans and the Service

We may correct questions, update content for exam changes, improve features, and perform maintenance. Catalog counts describe the offering at the stated time and may change as materials are revised. They are not a promise that an individual item will remain unchanged indefinitely. This does not allow us to materially remove the paid service promised for your current billing period without an appropriate remedy.

Changes to a subscription price or other material renewal conditions apply prospectively and only after notice and any consent required by law. Notices will explain the change, its effective date, and how to cancel. We will honor an express price lock. If we permanently discontinue a paid service or materially reduce it during a prepaid period without an equivalent alternative you accept, we will refund the unused portion unless applicable law requires more.

10. Suspension and account closure

We may restrict or suspend access when reasonably necessary to address unauthorized use, material violations, nonpayment, legal requirements, or a credible security threat. When practical and legally permitted, we will give notice and an opportunity to resolve the issue. Urgent protective action may occur first. Measures will be proportionate to the issue.

We may terminate an account for a serious or repeated violation. Termination does not create a penalty fee or remove statutory refund rights. If we permanently end your paid access, we will stop future renewals. If we end access for our convenience rather than your material breach, we will refund the unused prepaid portion.

Canceling a subscription and deleting an account are different actions. To use self-service account deletion, first cancel the subscription and wait for its paid period to end; the app currently blocks deletion while a subscription remains open to avoid leaving charges attached to an inaccessible account. You can contact us about an immediate account-closure or privacy request. We will handle applicable deletion rights without requiring you to waive them. Financial, consent, security, and legal records may be retained as described in the Privacy policy and as permitted or required by law.

After account closure, the license to use account-only materials ends. Provisions that by their nature should survive, including ownership, accrued payment obligations, lawful record retention, liability limits, and dispute provisions, continue to apply.

11. Third-party services and links

The Service may link to external resources or depend on payment, hosting, and other providers. Their independent services may have their own terms and privacy policies. We do not control external websites or guarantee their accuracy or availability. This does not disclaim responsibility we cannot legally transfer for providers we use to perform our obligations to you.

12. Warranty disclaimers

To the fullest extent permitted by applicable law, the Service is provided “as is” and “as available.” Except for express commitments we make in these terms or your order, we disclaim implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement. We do not warrant uninterrupted, error-free, or completely secure operation, the absence of every content error, or compatibility with every device.

These disclaimers do not override an express purchase promise, duties concerning reasonable care and skill, mandatory digital-content guarantees, or any other warranty or remedy the law does not allow us to exclude.

13. Limits of liability

To the fullest extent permitted by law, neither we nor our personnel, licensors, or service providers will be liable under this agreement for indirect, incidental, consequential, special, exemplary, or punitive damages, or lost profits, business opportunities, goodwill, or data, arising from the Service. This applies whether a claim is based on contract, tort, statute, or another legal theory, even if the possibility of loss was known.

Our aggregate liability for claims arising from the Service or these terms will not exceed the greater of $100 USD or the fees you paid us for the Service in the three months immediately before the event giving rise to the claim. Claims arising from the same related events share that limit; it is not a separate allowance for each claim.

Neither the exclusions nor the cap applies to fraud, fraudulent misrepresentation, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability or remedy that cannot lawfully be limited. They do not reduce a refund expressly owed under these terms. Some jurisdictions limit these provisions, in which case they apply only to the extent permitted there. You retain all mandatory consumer protections.

14. Claims arising from misuse

To the extent permitted by law, you are responsible for third-party claims and reasonable, documented losses, damages, and legal expenses to the extent caused by your intentional unlawful use of the Service, knowing infringement of another person’s rights, or unauthorized distribution of our protected materials. This obligation does not cover our own wrongful acts, our breach of these terms, ordinary good-faith study use, honest reviews, or legitimate complaints.

We will promptly notify you of a covered claim, take reasonable steps to reduce losses, and give you a reasonable opportunity to participate in its defense. You are not required to accept a settlement that admits fault or imposes a nonmonetary obligation on you without your consent. Mandatory protections for consumers control over this section.

15. Disputes and applicable law

If a problem arises, contact us with a description and the resolution you seek so we can try to resolve it. Informal discussion is voluntary and does not postpone a filing deadline or prevent a regulator complaint, small-claims action, or request for urgent relief.

Wisconsin law and applicable United States federal law govern these terms, without applying conflict-of-law rules that would displace mandatory consumer protections. Subject to those protections, the parties consent to the jurisdiction of the state and federal courts located in Wisconsin for disputes arising from these terms or the Service. You may also use a court or small-claims forum available to you under mandatory applicable law.

Regardless of the governing-law provision, you retain protections and access to courts that applicable consumer law makes mandatory. These terms do not require arbitration, waive a jury trial or class proceeding, or prohibit seeking public injunctive relief.

16. Updates and other provisions

We may update these terms prospectively. Material changes will be communicated through an account notice or email before they take effect, with any further notice or affirmative acceptance required by law. Posting revised terms alone does not retroactively change an existing dispute or supply consent to a new recurring charge. The version you accepted governs until a replacement becomes effective for you.

We may deliver account, security, billing, and legal notices electronically using your account or the email address you provide, subject to applicable requirements. You may save or print these terms. Marketing messages have separate choices.

These terms and your applicable order or signed agreement contain the agreement about the Service. If a provision is invalid, the remaining provisions continue to apply to the extent they can operate lawfully, and an invalid provision may be limited only as the law permits. A failure to enforce a provision is not a waiver. You may not transfer your account or agreement without permission. We may transfer our agreement in connection with a merger, reorganization, or sale of the Service, provided the successor assumes our obligations and your mandatory rights are preserved.

Neither party is responsible for a delay caused by events beyond its reasonable control, but this does not excuse mandatory refunds, security duties, or other obligations the law does not allow to be excused. No third party has enforcement rights except the persons expressly protected by the liability section where law permits.

17. Contact

Camus LLC, doing business as Counseling in Space
Wisconsin, United States
Email: contact@counselinginspace.com

For billing or account requests, include your account email and a brief description of the issue. Never send a password, full payment-card number, confidential exam material, or identifiable client information.