Camus LLC, a Wisconsin limited liability company, operates Counseling in Space. This page explains what Counseling in Space collects when you use the site and the practice platform, why, and what you can do about it. We collect what we need to run your prep and nothing to sell.
What we collect
Account details. Your first name, email address and password when you create an account. Passwords are stored as a salted hash, never as the password itself.
Your prep. Your planned exam date or blueprint, the answers you give, how sure you said you were, time spent, flagged and saved questions, and the progress and study plan built from them.
Payments and agreements. Stripe processes payment details. We receive billing identifiers, subscription status, payment outcomes, and relevant transaction details; we do not store full card numbers. We record the terms version, account identifier, email, time, and billing schedule you accept to administer your agreement and resolve disputes.
Messages you send us. If you email us, we keep the message and your address so we can reply.
Technical basics. Like any website, our server receives your IP address and browser details when pages load. Our pages load fonts from Google Fonts, which receives the same basics when your browser requests them.
How we use it
To run your account and save your progress; to administer purchases, cancellations, refunds, and agreement records; to score your practice and build your insights, review queue and study plan; to reply when you contact us; and to keep the service secure and working.
Who we share it with
We don’t sell your information and we don’t use advertising trackers. We use service providers including Microsoft Azure for hosting, Stripe for payments and subscription management, and Google Workspace for support email. We share information needed for those purposes, to comply with law or valid legal process, to protect rights and security, or with your permission. We do not send your practice performance to NBCC, employers, or licensing boards as a reporting service. A lawful business transfer may include information subject to appropriate protections.
How long we keep it
We keep your account and progress while your account is open. When you delete your account, we delete your account details and progress, except for limited records reasonably needed for legal obligations, payment disputes, fraud prevention, and enforcing agreements. Subscription consent records are retained for at least three years after acceptance or one year after the subscription ends, whichever is longer, and longer when necessary for a specific legal obligation or dispute. Service-provider records, including Stripe billing records, may have separate retention periods.
Your choices
You can change your name or delete your progress in Settings. Self-service account deletion requires any subscription to have ended; cancel renewal first in Manage subscription. You can contact us about access, correction, deletion, or other privacy rights even while a subscription is open. You can also ask us for a copy of your information, or to correct or delete it, by writing to contact@counselinginspace.com.
We use a necessary session cookie to keep you signed in and browser storage for study features. Sessions may remain active for up to 30 days after your most recent authenticated visit. Sign out on shared devices. We do not treat agreement to our terms as permission for unrelated marketing.
Security
We use encrypted connections, hashed passwords and limited access to protect your information. No system is perfectly secure, so please use a password you don’t use anywhere else.
Children
Counseling in Space is for adults preparing for a professional licensing exam. Accounts are limited to people 18 or older. Do not enter identifiable client or patient information into study notes or support messages.
Changes and contact
If we change this policy in a meaningful way, we’ll update the date above and let account holders know. Questions? Write to contact@counselinginspace.com.